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Questions about my order:


How do I track the status of my order?

You can check the processing status of your order by contacting Maison Martin Morel by email at

How much are the shipping costs?

Shipping costs are free in metropolitan France beyond 80 € of purchase. In Europe the price of delivery is 20 € and for the United States and rest of the world 35 €.

I have not received my sample order, what should I do?

Send an email to we will send you your sample as soon as possible!

I would like to cancel my order.

In case of withdrawal of your order, please contact us at 

What are the different payment methods?

We use Stripe and Paypal for our secure payments. (Payment possible without Paypal and Stripe account).

If you prefer to proceed by bank transfer, send us an email to

How can I calculate the number of rolls?

To be sure of your number of rolls, send us an email to indicating the dimensions of the space to be covered and the desired reference.